Get found, and look after every review.
Services
Local SEO and reviews
We improve your Google Business Profile and your website so local people find you, and we reply to every new Google review in your tone of voice. Anything critical comes to you first.
Why it matters
When people search for a local business, they usually pick from the first few results. Then they read your reviews, and how you replied.
Sound familiar?
- Competitors appear above you on Google Maps
- Your hours or details are out of date
- Reviews pile up with no reply
See it working
Three new reviews and the replies we'd draft. Good reviews get a reply straight away; lower ratings wait for the owner's approval.
What you get
- Google Business Profile
- Every part of your profile completed and kept up to date: categories, services, photos, hours and regular posts.
- Your website
- Set up so Google understands what you do and where, with location pages where they make sense.
- Review replies
- A personal reply to each new review, written to guidelines you've approved. Critical reviews are never answered automatically: you see and approve the reply first.
- Reporting
- How often you appear in searches, how many people view your profile and what they do next.
How it works
1
Search check
How you appear for the searches that matter to you.
2
Profile and site work
We fix your profile and the pages that support it.
3
Ongoing
Posts, review replies and a monthly report.
What it costs
£250
a month, plus a one-off setup fee from £300.
Google review replies on their own: £75 a month, plus a one-off setup fee from £100.
We confirm your exact price in writing before any work starts. There's no minimum contract, and several services can be priced together as one monthly fee.
What the price covers
Included
- Google Business Profile completed
- Regular posts on your profile
- Website set up for local search
- Location pages where they make sense
- A reply to every new review
- Critical replies approved by you first
- A monthly report
Not included
- Paid Google ads
- Asking customers for reviews (this service replies to the reviews you receive)
- A guaranteed position on Google
What we need from you
- Manager access to your Google Business Profile. You keep ownership, can remove us at any time, and we never need your password.
- Photos of your work and premises
- How you talk to customers, and anything you'd never want said
Common questions
Can you guarantee a top position?
No, and be wary of anyone who does. We do the work that gives you the best chance and report on progress every month.
Can you remove negative reviews?
No. Genuine reviews can't be removed. A calm reply shows future customers how you handle feedback.
How long does it take?
Improvements are often visible within a few weeks, and local SEO keeps building over the following months.
Will you ask customers for reviews?
Not as part of this service, which replies to the reviews you receive.
Find out how you show up on Google.
A free 15-minute call. We'll look at where enquiries get lost and tell you honestly what's worth fixing. No obligation.