
Reminders and follow-ups
Text reminders that cut no-shows
Automatic texts confirm appointments, remind customers beforehand, follow up after a visit and invite happy customers to leave a review.
Text message · today 6:00pm
Hi Priya, a reminder: your appointment is tomorrow at 2pm. Reply Y to confirm or R to rearrange.
Y
Thanks, see you tomorrow!
Confirmed · no-show avoided
From £69 a month, plus £150 setup. Includes 300 texts a month. See all prices
The challenge
Why it matters
Missed appointments leave costly gaps in your diary, and many customers won't rebook unless they're prompted.
Customers forget their appointments
There's no time to chase rebookings
Satisfied customers are never asked for a review
In detail
Reminders and follow-ups, in detail
Reminders
Customers get a confirmation when they book and a reminder before their appointment. They can reply to confirm, cancel or rearrange.

How it works
From setup to results
What happens once you've chosen this service.
- 1
Step 1
Connect your bookings
We work with the booking system you already use, or set up a simple one.
- 2
Step 2
Write the messages
We write them with you, and you approve every message before it's used.
- 3
Step 3
Switch them on
Messages go out automatically from then on.
Which booking systems do you support?
Most widely used systems. Tell us what you use and we'll confirm on your free call.
Can you automate other things?
Yes. Bespoke automations start from £300, for example sending every new enquiry to your phone or CRM.

Book a free 15-minute consultation
We'll review how enquiries reach your business today and show you exactly where they're being lost. No obligation.